View Courses for Foundation Skills

Business etiquette is a set of standards on how to conduct yourself around colleagues, potential business partners and clients. Adhering to a strong set of etiquette rules will ensure that your company maintains a strong reputation externally and it also minimises the possibility of conflict internally. 

The programme has been designed to equip women in the workplace with the tools and techniques to act professionally and present themselves favourably in a business environment.

Expected outcomes:
- Influence the way others react and how you are perceived
- Move up the corporate ladder and see doors open more easily
- Increase self confidence and strengthen your professional brand
- Become a good representative for your company

The telephone is one of the most important business tools and is often the first point of contact for many callers. Therefore it is essential to convey a professional image of efficiency, helpfulness and friendliness.

NQF Level 2

Cost and Time effective E and M-Learning option available: www.mpowrme.co.za / download the Mobile App on Google Play

Diversity Awareness is vital due to the fact that it enhances relationships, both inside and outside of the organisation.

NQF Level 4

Cost and Time effective E and M-Learning option available: www.mpowrme.co.za / download the Mobile App on Google Play

The goal of a successful company is to have customer service that is not just the best, but legendary.

This programme will equip learners with the necessary tools, techniques and skills to effectively deliver consistent, memorable, quality Customer experiences that fulfil your Company’s Brand.

NQF Level 4

Cost and Time effective E and M-Learning option available: www.mpowrme.co.za / download the Mobile App on Google Play

Lessons we can learn from Ants to strengthen teamwork and improve organisational performance.

This programme provides an opportunity for team members and organisations to build healthier, stronger relationships with one another, reaffirm their collective purpose, and plan steps to improve team effectiveness.

NQF Level 2

This programme will provide learners with a number of 'tools' to use when dealing with conflict. Conflict in teams are inevitable and could even be beneficial but ONLY if it is managed according to correct conflict management principles.

NQF Level 5

Cost and Time effective E and M-Learning Option Available: www.mpowrme.co.za / download the Mobile App on Google Play.

This programme is designed to enhance learners’ abilities to relate, communicate, understand and cooperate with others, by enabling them to master the principles and practices of effective, assertive communication.

Cost and Time effective E and M-Learning option available: www.mpowrme.co.za / download the Mobile App on Google Play

- Practical techniques show learners how to analyse and improve stressful work patterns, prioritise, delegate and make time to relax
- Clear text and illustrations cover every aspect of stress management at work
- Simple check lists enable learners to be fully prepared when devising a stress management strategy
- Accessible charts and flow diagrams explore different options for action and provide useful examples

NQF Level 5

Cost and Time effective E and M-Learning option available: www.mpowrme.co.za / download the Mobile App on Google Play

This programme presents a framework for emotional intelligence as set of skills hypothesised to contribute to the accurate appraisal and expression of emotion in oneself and in others, the effective regulation of emotion in self and others, and the use of feelings to motivate, plan and achieve in one's life.

NQF Level 5

Cost and Time effective E and M-Learning option available: www.mpowrme.co.za / download the Mobile App on Google Play